Location: Gauma Farm, 50 Tower Road Inderpur Distt. Uttarakhand - 263148
Refunds & Cancellations

Refunds and Cancellations Policy

Please review our policies regarding charitable donations, course and workshop registrations, product orders, cancellations, and payment-related issues.

Effective Date September 22, 2026
Last Updated September 22, 2026
Policy Type Official Trust Policy

Gau Mahima Sewa Trust (Regd.) is an officially registered non-profit charitable trust established to advance indigenous cow care, scientific Panchgavya research, veterinary pathology education, and rural empowerment.

1. Overview & Charitable Nature of Contributions

Gau Mahima Sewa Trust (Regd.) is an officially registered non-profit charitable trust established to advance indigenous cow care, scientific Panchgavya research, veterinary pathology education, and rural empowerment.

All monetary contributions, donations, and program registrations processed through our official website, bank transfers, or payment gateways are utilized directly to fund charitable objectives, medical treatments for injured cows, laboratory research, and educational workshops.

2. Legal Registration & Tax Exemption Credentials

For donor verification, auditing, and tax compliance purposes, the verified legal credentials of the Trust are provided below:

Official Entity Name
Gau Mahima Sewa Trust (Regd.)
Registration Number
04/85/45/25/209-232
Niti Aayog Darpan ID
UK/2026/0974677
PAN Number
AAFTG2780C
Tax Exemption Status
Registered Charitable Organization under Section 12A and Section 80G of the Income Tax Act.
Registered Office Address
Gauma Farm, 50 Tower Road Inderpur, Post-Pratappur, Distt. Udham Singh Nagar, Uttarakhand - 263148, India.

3. Donation Refund & Cancellation Policy

3.1 Non-Refundable Donations

All monetary contributions made towards Gau Daan, sick cow care, Badri cattle conservation, scientific research, or general charitable causes are voluntary and classified as non-refundable donations.

Non-Refundable Contribution

Once a donation is successfully completed, no requests for cancellation, revocation, or refund will be entertained.

3.2 Tax Deductibility & 80G Receipts

Donations made to Gau Mahima Sewa Trust qualify for tax deduction benefits under Section 80G of the Income Tax Act.

Official receipts are generated automatically or issued manually upon receipt of valid donor details including Full Name, Address, and PAN Number.

Once an 80G tax receipt has been issued, the contribution cannot be reversed or refunded under any circumstances.

3.3 Erroneous or Technical Duplicate Transactions

In the event that an error occurs during an online payment transaction—such as a technical glitch resulting in a duplicate deduction or incorrect amount entered—donors may contact the Trust within 5 business days of the transaction date.

Duplicate Payment Assistance

  • Requests must be emailed to gaumafarm@gmail.com along with proof of payment, transaction reference number, bank statement, and donor details.
  • Genuine duplicate deductions resulting from payment gateway errors will be verified and refunded to the original payment source after necessary administrative verification.

4. Course & Workshop Registration Cancellation Policy

4.1 Registration Fees

Non-Refundable Registration

Fees paid for enrolling in specialized short vet courses, online pathology training modules, or intensive 1-day workshops are non-refundable once registration is confirmed and course access/materials have been granted.

4.2 Class Rescheduling or Event Cancellation by the Trust

Gau Mahima Sewa Trust strives to conduct all educational modules as per scheduled dates. However, if a workshop or course is rescheduled, postponed, or canceled by the Trust due to unavoidable administrative or technical reasons:

  • Registered participants will be offered full enrollment transfer to the newly rescheduled dates or upcoming training modules.
  • Alternatively, participants may opt for a credit note valid for future workshops or e-learning certifications.

5. Product Orders & Delivery Terms

For purchases made through our official online shop, such as scientifically processed Panchgavya health inputs or books, the following cancellation and replacement terms apply:

Cancellations

Orders can be canceled prior to dispatch by notifying customer support. Once an order has been dispatched, cancellation requests will not be accepted.

Damaged or Incorrect Items

If an item is received in a damaged condition or an incorrect product is delivered, customers must notify us within 48 hours of delivery with unboxing photographs/videos. Verified damaged items will be replaced at no extra cost.

6. Primary Legal Contact for Refund Assistance

For assistance regarding payment verification, transaction errors, or administrative queries, please contact our designated office:

Main Contact & Chairman
Prof. (Dr.) R. S. Chauhan
Managing Trustee
Dr. Tulsa Devi (Secretary / Managing Trustee)
Official Email
Phone Numbers
+91 97115 85882 / +91 7060350526
Registered Address
Gau Mahima Sewa Trust, Gauma Farm, 50 Tower Road Inderpur, Post-Pratappur, Distt. Udham Singh Nagar, Uttarakhand - 263148, India.